Support

We're here to help you find your next home.

Email us
myrentalmatch@gmail.com
Response time
Typically within 1 business day

Frequently asked questions

How does RentMatch work?

Verified tenants build a profile once, then receive rental offers directly from landlords — no more chasing listings.

How does our matching algorithm work?

We match verified, actively-searching tenants to properties using three signals: (1) location — properties within your chosen search distance of your address (or your preferred areas); (2) amenities — a property must cover at least 75% of your must-have amenities; and (3) fit — minimum bedrooms/bathrooms and your budget range. Landlords see the same match quality when browsing tenants, so both sides only see genuinely relevant matches.

How do I get verified?

Open your tenant dashboard and tap Verify. The first 100 tenants verify free; after that it's a one-time $24.99 that runs background, credit, income and ID checks.

Why can't I message a landlord yet?

Messaging unlocks once a landlord sends you an offer. That keeps conversations relevant and spam-free.

How do I pause or resume matchmaking?

Use the toggle on your dashboard. Resuming after a pause runs a fresh $10 credit check so landlords always see current info.

How do I delete my account or data?

Email myrentalmatch@gmail.com and we'll remove your account and associated data.

Read our Privacy Policy.

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